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Fireplace Helpline

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Fireplace Helpline

Talk to a real fireplace tech — by video, today.

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Hours: Mon–Fri 8:30am–5pm, Sat 8am–4pm ET; Priority Fix Mon–Sat 8am–8pm ET; closed Sundays

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Part of the Helpline family: expert help for fireplaces, hot tubs & pools. Sister sites: Hot Tub Helpline · Pool Helpline

Video guidance is for informational purposes and is not a substitute for an on-site inspection by a qualified technician. In an emergency or if you smell gas, leave the home and call your gas utility or 911.

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