Napoleon Fireplace Manuals, Models and Error Codes

Last updated November 2, 2026 · Reviewed by the Fireplace Helpline tech team

Not sure which model you have?

Look for the rating plate. On most gas fireplaces it's behind the lower grille or near the controls. Snap a photo of it. The model number on that plate is what matches your manual.

Troubleshooting pages

• Napoleon Altitude X error codes and fixes
• Napoleon Ascent Linear Premium error codes and fixes

More model pages are on the way.

Gas fireplaces

• Napoleon Luxuria (LVX38N-1 / LVX38P-1): official manual
• Napoleon Luxuria 50 (LVX50N-1 / LVX50P-1 (current product page: LVX50NX-1)): official manual
• Napoleon Luxuria 62 (LVX62N-1 / LVX62P-1): official manual
• Napoleon Luxuria 74 (LVX74N-1 / LVX74P-1): official manual
• Napoleon Luxuria See Through 50/62/74 (LVX50N2-1 / LVX62N2-1 / LVX74N2-1 (P2 = propane)): official manual
• Napoleon Tall Bay Luxuria 50/62 (TLVX50LBN / TLVX62LBN (TLVX50LBP / TLVX62LBP propane)): official manual
• Napoleon Tall Linear Vector 50/62/74 (TLV50N / TLV62N / TLV74N (P = propane)): official manual
• Napoleon Tall Linear Vector See Through 50/62/74: manual link coming soon
• Napoleon Tall Linear Vector with Luminous Logs 50/62/74 (TLV50LN / TLV62LN / TLV74LN (P = propane)): official manual
• Napoleon Vector 38/50/62/74 (LV38N-1 / LV50N-2 / LV62N / LV74N (P = propane)): official manual
• Napoleon Vector See Through 38/50/62/74 (LV38N2-1 / LV50N2-2 / LV62N2 / LV74N2 (P2 = propane)): official manual
• Napoleon Acies 38/50 (L38N / L50N (L38P, L38N2, L38P2, L50P, L50P2)): official manual
• Napoleon Elevation X 36/42 (EX36NTEL / EX42NTEL (EX36PTEL / EX42PTEL propane)): official manual
• Napoleon Altitude X 36/42 (AX36NTE-2 / AX42NTE-2 (AX36PTE-2 / AX42PTE-2 propane)): official manual, troubleshooting page
• Napoleon Altitude X 36/42 (-1) (AX36NTE-1 / AX42NTE-1 (AX36PTE-1 / AX42PTE-1)): official manual, troubleshooting page
• Napoleon High Definition 81 (HD81NT-1 / HD81PT-1): official manual
• Napoleon Ascent Linear Premium 42/46/56/76 (BLX42 / BLX46NTE / BLX56 / BLX76): official manual, troubleshooting page
• Napoleon Ascent Linear Premium (BLP) (BLP42 / BLP46 / BLP56): official manual, troubleshooting page
• Napoleon Ascent Linear 36/42/46/56/76 (BL36NTE-2 / BL42 / BL46NTE-1 / BL56 / BL76): official manual
• Napoleon Ascent Multi-View (BHD4ST / BHD4P / BHD4PG): official manual
• Napoleon Ascent 30 (B30NTRE-1 (B30NTR-1 / B30PTR-1 / B30PTRE-1)): official manual
• Napoleon Ascent 36 (B36NTR-1 / B36NTRE-1 (propane equivalents)): official manual
• Napoleon Ascent 42 (B42NTRE): manual link coming soon
• Napoleon Ascent 46 (B46NTRE): manual link coming soon
• Napoleon Ascent X 36 (BX36NTRE / BX36PTRE): official manual
• Napoleon Ascent X 42 (BX42NTRE): official manual
• Napoleon Vent-free GVF36 (GVF36): official manual
• Napoleon Vent-free GVF40 (GVF40): official manual
• Napoleon Vent-free GVF42 (GVF42): official manual
• Napoleon BGD40 (BGD40-N): official manual
• Napoleon BGD36 (BGD36): manual link coming soon
• Napoleon BGD42 (BGD42N-D): official manual
• Napoleon BGD48 (BGD48): official manual
• Napoleon Starfire (GD70): manual link coming soon
• Napoleon Madison (GD80): official manual
• Napoleon Park Avenue (GD82NT): manual link coming soon
• Napoleon Dream (BGD90NT): manual link coming soon
• Napoleon Vittoria (GD19): official manual
• Napoleon HD35 / HD40 (HD35 / HD40): manual link coming soon
• Napoleon LHD50 (LHD50 / LHD50SS): official manual
• Napoleon LHD45 (LHD45): official manual
• Napoleon HDX40 (HDX40): official manual

Gas inserts

• Napoleon Inspiration ZC (GDIZC): official manual
• Napoleon Rosedale 2 (RD2NE): official manual
• Napoleon Rosedale 3 (RD3N): official manual
• Napoleon Oakville X4 (GDIX4N-1): official manual
• Napoleon Oakville 3 / 3E / G3 / X3 (GDI3-1 / GDI3E-1 / GDIG3-1 / GDIX3-1): official manual
• Napoleon GDI30 (GDI30): official manual
• Napoleon GDI44 (GDI44): manual link coming soon

Gas stoves

• Napoleon Havelock Elite (GDS50N-2 (GDS50-2)): official manual
• Napoleon Havelock (GDS50-1): official manual
• Napoleon Elora (GDS30NL / GDS30PL): official manual
• Napoleon Haliburton (GDS28 series (GDS28-1NEA)): official manual
• Napoleon Knightsbridge: official manual
• Napoleon Castlemore (GDS26): official manual
• Napoleon Bayfield (GDS25N-1 / GDS25P-1 (GDS25NA-1 / GDS25PA-1)): official manual
• Napoleon Arlington (GDS20): official manual
• Napoleon GDS50 / GS50 (older) (GDS50N / GS50N): official manual

Electric fireplaces

• Napoleon Luminex 65 LCD (NEFL65LCD-3SV): official manual
• Napoleon Astound Built-In 50/62/74/96 (NEFB50AB / NEFB62AB / NEFB74AB / NEFB96AB): official manual
• Napoleon Astound FlexMount 50/62/74 (NEFL50AB / NEFL62AB / NEFL74AB): official manual
• Napoleon Astound SlimMount 42/50/62/74 (NEFL42AS / NEFL50AS / NEFL62AS / NEFL74AS): official manual
• Napoleon Elevation X Electric 36/42 (NEFB36LCD-MF / NEFB42LCD-MF): official manual
• Napoleon Elevation Electric 36/42 (NEFB36H-MF / NEFB42H-MF): official manual
• Napoleon Rosedale Electric 2/3 (NEFB26H-MF / NEFB29H-MF): official manual
• Napoleon Entice 36-100 (NEFL36CFH / NEFL42CFH / NEFL50CFH / NEFL60CFH / NEFL72CFH / NEFL100CFH): official manual
• Napoleon CLEARion Elite 50/60 (NEFBD50HE / NEFBD60HE): official manual
• Napoleon Trivista Primis 50/60 (NEFB50H-3SV / NEFB60H-3SV): official manual
• Napoleon Trivista Pictura 50/60 (NEFL50H-3SV / NEFL60H-3SV): official manual
• Napoleon Cineview 26/30: official manual
• Napoleon Stylus Cara (NEFP32-5019W / NEFP32-5320BW): official manual
• Napoleon Allure Vertical 32/38 (NEFVC32H / NEFVC38H): official manual
• Napoleon Element 36/42 (NEFB36H-BS / NEFB42H-BS): official manual
• Napoleon Purview 42/50/60/72/100 (NEFL42HS / NEFL42HI ... NEFL100HS / NEFL100HI): official manual
• Napoleon Alluravision (NEFL32CHD ... NEFL100CHD / NEFL100CHS): official manual
• Napoleon Allure: official manual
• Napoleon Lumi+ (NEFL42H-BB1 / NEFL50H-BB1 / NEFL60H-BB1 / NEFL72H-BB1): official manual
• Napoleon NEFL HF-BT (NEFL50HF-BT / NEFL60HF-BT / NEFL72HF-BT): official manual
• Napoleon Cinema Series Built-In: official manual

Outdoor gas fireplaces

• Napoleon Galaxy 50/62/74 (GSS50 / GSS62 / GSS74 (N/P)): official manual
• Napoleon Galaxy 48 (GSS48 / GSS48ST (GSS48E / GSS48STE)): official manual
• Napoleon Riverside 36/42 (RSS36NE / RSS42): official manual
• Napoleon Riverside (GSS) (GSS36 / GSS42 (GSS36CFN)): official manual

Pellet stoves

• Napoleon NPS40 / NPI40 (NPS40 (stove) / NPI40 (insert)): official manual
• Napoleon NPS45 / NPI45 (NPS45 (stove) / NPI45 (insert)): official manual

Wood fireplaces

• Napoleon High Country 3000 (NZ3000H-1): official manual
• Napoleon High Country 5000 (NZ5000): official manual
• Napoleon High Country 6000 (NZ6000-1): official manual
• Napoleon High Country 8000 (NZ8000): manual link coming soon
• Napoleon NZ26 (NZ26 / NZ26WI): official manual

Wood inserts

• Napoleon S20i (S20i): official manual
• Napoleon S25i (S25i): official manual
• Napoleon Oakdale EPI3 (EPI3C-1 / EPI3T-1 / EPI3TN-1): official manual

Wood stoves

• Napoleon S20 (S20-1): official manual
• Napoleon S25 (S25): official manual
• Napoleon EPA pedestal stoves (Banff etc.) (1100 / 1150 / 1400 / 1450 / 1900): official manual
• Napoleon Timberwolf (2100 / 2200): official manual

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